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Terms & Conditions

Terms & Conditions

Last Updated: Unlimluck (Please note that the date will be updated accordingly when changes are made)

Acceptance of the Terms

By accessing and using our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions ("Terms"). If you do not agree with any provision of these Terms, please do not use or access our platform. We reserve the right to modify or update these Terms at any time without prior notice.

Eligibility Requirements

To use our platform, you must:

  • Be at least 18 years old (or the minimum age required by your jurisdiction)
  • Have a valid email address and phone number
  • Not be prohibited from participating in online gambling due to applicable laws or regulations

Minimum Age Requirements

You must be at least 18 years old to use our platform. We may ask for proof of age before allowing you to access certain features.

Geographic Restrictions

We reserve the right to restrict access to users located in jurisdictions where online gaming is prohibited or restricted by law. Please review our list of restricted countries on our website.

Account Registration Rules

To create an account, you must provide valid and truthful information about yourself, including your name, email address, phone number, and date of birth. You may only register one account per user.

One-account-per-user Policies

You are not permitted to hold multiple accounts or use the same account from different computers or devices. This includes using shared computer or IP addresses. We reserve the right to close any duplicate or unauthorized accounts.

Identity Verification and KYC

We may request identification documents (such as a passport, driver's license, or ID card) to verify your age and identity. You must provide us with this documentation promptly when requested.

Account Accuracy Obligations

You are responsible for keeping your account information accurate and up-to-date at all times. If we suspect that you have provided false information, we reserve the right to close your account and withhold any winnings or bonuses associated with it.

Account Security Responsibilities

You must keep your login credentials confidential and not share them with anyone else. You are responsible for all activity on your account, including losses incurred due to unauthorized use of your password.

Login Credentials and Password Protection

To protect your account from unauthorized access:

  • Use a strong password that is at least 12 characters long
  • Change your password regularly (at least every 90 days)
  • Do not share or store your login credentials on public computers or unsecured devices

Restricted Behaviour and Prohibited Activities

You agree to comply with the following:

  • No collusive, abusive, or fraudulent behavior will be tolerated
  • You must not engage in money laundering or any other unlawful activity
  • No hacking or unauthorized access to our systems or software is permitted

Multi-accounting and Fraud Prevention

We have implemented measures to prevent multi-accounting and detect suspicious behavior. These may include:

  • Monitoring login locations and IP addresses
  • Checking for inconsistencies in account data
  • Reviewing gameplay patterns

If we suspect that you are engaging in prohibited activities, we reserve the right to close your account, withhold any winnings or bonuses associated with it, and report you to applicable regulatory authorities.

Bonus and Promotion Rules

All bonus offers are subject to specific terms and conditions. Please review these before accepting a promotion:

  • Wagering requirements apply (e.g., 30 times the amount of the bonus)
  • Maximum win limits may be in place
  • Bonus periods may have time constraints

We reserve the right to modify or cancel any bonus offer at any time.

Wagering and Gameplay Conditions

To ensure fair play, you agree to:

  • Wager a minimum bet before cashing out winnings
  • Not use casino credits without first wagering them
  • Comply with our game rules (e.g., not using software programs that generate random numbers)

Bonus Abuse Prevention

We monitor account activity and may close accounts suspected of bonus abuse, including but not limited to:

  • Wagering patterns considered unfair or irregular

If we suspect you have been attempting to exploit a promotion or manipulate gameplay, we reserve the right to void winnings, bonuses, or cash associated with those activities.

Deposits and Withdrawals

Please review our deposit and withdrawal policies for specific rules on minimum/maximum transactions, processing times, and any applicable fees.

Verification before Withdrawals

We may request identification documents (such as a passport, driver's license, or ID card) to verify your identity before processing withdrawals. You must provide us with this documentation promptly when requested.

Processing and Review Procedures

Withdrawal requests will be processed in accordance with our payment policies. We reserve the right to delay or cancel any withdrawal if there is suspicion of bonus abuse or prohibited behavior.

Responsible Gambling Expectations

We encourage responsible gaming practices:

  • Set deposit limits
  • Implement reality checks for sessions
  • Utilize self-exclusion features when necessary

If you experience difficulty with your online gambling habits, please seek help from our support team or external organizations (such as GamCare).

Self-Exclusion and Account Restrictions

To exclude yourself from participating in online gaming on this platform, email us. Please note that once excluded, you will not be able to access your account for the specified period.

We also reserve the right to restrict or close accounts without notice if:

  • Suspicious activity is detected
  • We are notified of prohibited activities by regulatory authorities or other stakeholders

Game Fairness and RNG Systems

We utilize certified random number generators (RNGs) that ensure fair outcomes in all games. For more information on our RNG systems, please visit our website.

Technical Interruptions or Voided Gameplay

In the event of technical errors or voiding gameplay due to malfunction or system failures:

  • We reserve the right to suspend play
  • Wagers made during such interruptions may be nullified

Our platform uses software from various providers (including but not limited to slots, table games, live dealers). If there is a fault with one provider's products that causes gaming issues on our site:

We will suspend services temporarily and notify users through email notifications.

If any of the problems are permanent:

  • We reserve the right to close or alter some features
  • Affected users can either try different formats offered by other providers, receive an explanation for such changes via message, ask to be fully refunded, or have a replacement offer made available

Suspension or Closure of Accounts

We may suspend or close your account at any time if we believe that you are:

  • Engaging in prohibited activities
  • Using our platform for unlawful purposes (e.g., money laundering)
  • Compromising the integrity of games or our systems

If we do so, we will notify you and provide instructions on how to reactivate your account.

Intellectual Property and Platform Ownership

All software, platforms, services, content, databases, algorithms, tools, text, graphics images logos music videos programs trademarks trade dress code names company names product names domain names registered marks copyrights sound recordings shall be considered our intellectual property rights owned solely by us or licensed to us. Using the web without obtaining permission first is prohibited.

Limitation of Liability

In no event will we be liable for any loss, damages, costs, claims including direct indirect incidental consequential punitive and exemplary damages arising out of your use of the platform (even where that has happened due to our fault).

The limitations above apply regardless whether this liability would arise as an example from the laws on negligence breach of warranty contract or otherwise.

Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. Your continued access and use of the site shall be deemed your acceptance of such changes.

Contact or Support Guidance

Please reach out to our support team for help with issues related to accounts, gameplay, or technical matters:

  • Email
  • Phone Number
  • Chat Widget (available during business hours)

For more information on available contact methods and their operating schedules see website

Applicable Licensing or Regulatory Oversight

This site is licensed by the Government of Curaçao. Our terms are reviewed in accordance with Curaçaos gaming regulations as well as the respective laws governing players residing within our accepted countries.

Please note that any questions relating to specific regulatory matters should be directed directly towards applicable authorities, such as UKGC for those with a connection there.